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Register for My Account — Access our services 24/7 with our new My Account service. To find out more visit our My Account page

Tell us you're moving

If you move house, it's important that you tell us as soon as possible

Moving home

If you're moving home you'll need to tell us so we can ensure your Council Tax is correct.

You can tell us you're moving using our online report form. You can now track the progress of your report through registering for our My Account service.

You'll also be able to view personalised information, including payment details, and your latest Council Tax bill.

Registering for an account is easy and will allow you to securely access our services 24/7.

To tell us you're moving you'll need:

  • your previous address
  • your Council Tax number (if you are moving from one address to another in our area)
  • your new property address including postcode
  • the date of your move 
  • details of buyers, sellers or agents

Tell us you're moving

Receiving Housing Benefit or Council Tax Support?

If you're in receipt of Housing Benefit and/or Council Tax Support, you'll need to re-apply at your new address. You must tell our Benefits Team about your address change, so we can amend your claim. To find out how, please visit our benefit change of circumstances page.