New or replacement bins

How to request a new or replacement bin

New bins

If you've moved into a newly built property and require bins, you can request them using the form below. We'll contact you within two weeks to arrange delivery.

Replacement bins

Replacement food caddies are available for free to householders whose have damaged or lost their food caddy. Please order using the form below.

There is no charge for bins that have been damaged by our refuse collectors. 

Replacing bins costs us over £30,000 a year. So unfortunately we must charge you £45.10 for a replacement black or green bin.

Garden waste bins

You can order an additional brown garden waste bin using the form below. But if you're ordering a brown bin for the first time, please visit our garden waste bin page.

Both new and additional garden waste bins are a charged for service. Currently this is £60.00 annually.

Order new or replacement bins

What happens next?

Once we've received your application, we'll contact you within two weeks to arrange your replacement bin(s).

Register your bin

To help prevent the loss of your bin, paint your house number and/or name and postcode on the front of it.

For additional security, you can register your black and green bin details with us. It will make it easier to identify if your bin goes missing and is then later found. This means we can then return your old bin to you, remove any replacement, and refund any money you may have been charged.

Extra bins

If you need an extra bin, you can find out more, and order one, on our extra bin page.

Further information

If you live in an area that doesn't have bins, please visit our bagged waste areas page for information relevant to you.