Sometimes we'll ask for your opinions on specific issues. All our ongoing consultations are posted here for you to view or take part in.
Comments, compliments and complaints
We are always interested in hearing your views about what we do. Your comments and suggestions help us to improve our services
Annual corporate and ombudsman's reports
Details of corporate complaints and complaints which have been dealt with by the Local Government Ombudsman
Customer care standards
We're committed to providing an efficient and effective delivery of a first class service to customers, businesses and visitors