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Cookies

Use of cookies

A cookie is a small piece of text stored on your computer, phone or whatever you use to surf the Internet. Cookies have many uses, but fundamentally they are used to store information about your visit to our website.

We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

We use two types of cookies on our website:

  • Session cookies -  These are deleted after each visit.
  • Persistent cookies -  These remain in place after your visit.

How to disable cookies

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options:

Under your browser settings you can also delete individual cookies or any cookies that your browser has stored.

You can find more information on how to delete and control cookies at http://www.aboutcookies.org

If you set your browser to refuse cookies, please be aware that there may be functionality on this and other websites that may not work.

Cookies in use on our website

We use the following cookies on our website:

Cookie Name Type Purpose
PHPSESSID west-norfolk.gov.uk Session

This cookie is a reference to a unique session ID set by our website code (PHP) for a current browsing session. The session is ended when your browser is closed.

The cookie itself contains no personal information.

nmstat SiteImprove Persistent

This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site.

This information is then used to improve the user experience on the website. 

The cookie is set to expire 1,000 days after your last visit

The cookie itself contains no personal information.

_baga BrowseAloud  

This cookie controls the functionality of BrowseAloud, a screenreader plugin we use to add speech, reading and translation support to our website. It remember things like where the toolbar is, if it is loaded and your speech & colour settings. Without this, you will not be able to use the functionality offered by BrowseAloud effectively, if at all.

The cookie expires after 2 years.

The cookie itself contains no personal information.

VISITOR_INFO1_LIVE YouTube Persistent

Unique identifier given to allow tracking of YouTube video views.

The cookie itself contains no personal information.

SNID Google Persistent

Unique identifier given to allow tracking of Google Map views.

The cookie itself contains no personal information.

JSESSIONID PublicAccess Session

This allows you to search all planning applications in the borough.

Without this cookie the planning search facility would not function correctly.

The cookie itself contains no personal information.

bcklwn_store west-norfolk.gov.uk Persistent

This stores a unique key which combined with the bcklwn_uprn cookie allows us to present tailored information based upon your set location in Find my Nearest.

The cookie expires after 90 days.

bcklwn_uprn west-norfolk.gov.uk Persistent

This stores the unique property reference number (UPRN) for the location set using Find my nearest.

The cookie expires after 90 days.

bcklwn_asi west-norfolk.gov.uk Persistent

Used to determine whether you have set “Remember my choice” within track my requests options page.

The cookie itself contains no personal information.
acceptCookies west-norfolk.gov.uk Persistent

Set if your browser is accepting cookies.

The cookie itself contains no personal information.

TestCookie west-norfolk.gov.uk Session

Used to determine whether your browser has the ability to store cookies.

The cookie itself contains no personal information.