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Contact us

Opening hour change - From 3 July we are changing our opening hours. Our new hours will be 9:00am to 5:00pm Monday to Thursday, and 9:00am to 4:45pm on Friday.  

Visiting in person and postal address

Borough Council of King's Lynn & West Norfolk
Kings Court
Chapel Street
King's Lynn
PE30 1EX

Please note we only offer an appointment service at our King's Lynn office. You can also visit our Downham Market and Hunstanton offices. 

See our visit in person page for more information.

Out of hours emergencies

For emergencies outside normal office hours, including weekends and public holidays call 01553 616601.

For non-emergency calls please contact us during the working day.

Contacting the emergency services

To contact the emergency services (Police, Fire and Ambulance), call:

  • 999 for emergencies
  • 101 for non-emergencies


Follow @WestNorfolkBC to send us tweets and receive live updates on a range of services.

Community Information Points

We have a number of Community Information Points which allow you to access our services online 

Contact your councillor

Contact your councillor(s) directly if you have a local issue you would like to raise or need help with