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Domestic abuse

Find out where to get help if you, or someone you know is experiencing domestic abuse

Are you…

  • living in fear of your partner or family member?
  • concerned about your own behaviour?
  • concerned about someone else’s safety?

There is help available.

If you or someone you know is in immediate danger, call 999 right away.

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What is domestic abuse?

Domestic abuse is where a person is abusive towards another person they are personally connected to, and both are aged 16 or over. It can be a single incident or ongoing behaviour and can be perpetrated or experienced by people of all genders.

Domestic abuse isn’t just about physical violence – it can happen in many ways. It can cause serious harm to individuals, families, and even whole communities, and sometimes it can be life‑threatening.

Domestic abuse can be physical, sexual, violent or threatening, or coercive and controlling. It includes stalking and harassment as well as economic abuse (where the behaviour prevents or hampers the ability to access money, property, goods or services).

Further information on the definition of domestic abuse can be found here: What is domestic abuse? - Women’s Aid

Where you can get help

Local resources

  • Norfolk Integrated Domestic Abuse Service (NIDAS) offers free, confidential support for adults and children at risk of serious harm. It provides trauma-informed, person-centred help, safety planning, and recovery.
    • Call: 0300 561 0555 (between 9am and 6:30pm on weekdays, and between 9am and 3pm on weekends)
    • Text: 07860 063 464
    • Out of hours: 0808 2000 247
    • Email: referrals@nidasnorfolk.co.uk
  • Pandora Project is a specialist domestic abuse charity, offering free, confidential and non-judgemental advice to women in Norfolk. They have a webchat service available 1pm-3pm weekdays, accessible via their website.
  • Leeway provides free and confidential support to anybody experiencing domestic abuse. You can call them on 0300 561 0077 or speak to them via their webchat service (weekdays, times vary).

National resources

  • Women can call the Freephone National Domestic Abuse Helpline, run by Refuge, on 0808 2000 247. It’s free and available 24/7. Staff provide confidential, non-judgemental information and support.
  • Men can call the Respect Men’s Advice Line on 0808 8010 327 (Monday to Friday, 10am–8pm). There’s also a webchat service at Men’s Advice Line (Wednesday 10–11:30am and 2–4pm).
  • Men can also call ManKind on 0182 3334 244 (Monday to Friday, 10am–4pm).
  • LGBT+ people can call Galop on 0800 999 5428 for emotional and practical support.
  • Anyone affected by forced marriage or honour-based abuse can call Karma Nirvana on 0800 5999 247 (Monday to Friday, 9am–5pm). You can also contact the GOV.UK Forced Marriage Unit on 020 7008 0151.
  • Anyone affected by stalking can obtain advice from the Suzy Lamplugh Trust by calling their helpline on 0808 802 0300

Email support

Other resources

Domestic Abuse and Housing

If you feel you can't stay in your home, we may be able to help.

If you need to leave your home urgently and have no-where to go, you can:

If you or someone you know is in immediate danger, call 999 right away.

If you are looking for help to remain in your home – where this is your choice and where it is safe to do so – the council’s Sanctuary Scheme may be able to support you.

Domestic abuse disclosure (Clare's Law)

If you're in a relationship and concerned your partner may be abusive towards you, you can ask the police to disclose information about them. You can also ask for information if you're concerned about someone else, such as a family member.

For more info please visit the Norfolk Police website.

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