If you’re worried about becoming homeless, let us know
Who we can help
We can help if you’re going to become homeless within the next eight weeks (56 days).
We have a duty under the Homelessness Reduction Act to intervene early and offer support to those threatened with homelessness.
If you are at risk of homelessness because you are struggling to pay your rent, more information is available on our problems paying your rent page.
If you have an eviction notice, don't wait until you receive a court date, contact us straight away.
What we'll do
If you're a private tenant, we can intervene early by speaking to your landlord to resolve any issues you may have.
If it's not possible to prevent you becoming homeless, we'll try to help you to find a new home.
We can also help if:
- you're fleeing domestic abuse
- facing possession proceedings
- being evicted by a private landlord
- being asked to leave by friends or relatives
If your landlord has told you to leave without notice, this is illegal. You can find out more on our private tenant at risk of becoming homeless page.
Contact us for help
If you're threatened with homelessness, please contact us.
You can:
- phone us on 01553 616200
- email us at housingoptions@west-norfolk.gov.uk
- visit us in person
Advice services
If you’re worried about becoming homeless, the following organisations might also be able to help:
- Shelter - free housing advice service
- The Money Advice Hub - free debt and specialist insolvency advice
- Citizens Advice Bureau - free confidential advice on a range of topics