Message about use of cookies

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use

Dismiss

Private water supplies

What is a private water supply and what to do if there is a problem with your supply

What is a private water supply?

The source can be from a well, borehole, spring, stream, river, lake or pond.  It can serve just one property or several with a network of pipework.

The private supply can be for commercial and domestic use, including drinking, cooking, food preparation, washing and water used for food production.

Our involvement

We're involved because:

  • changes in legislation were made, placing requirements on private water supplies that are for human consumption
  • we're required to carry out risk assessments on these supplies, with the exception of single domestic dwellings (unless one is requested)

Problems with your water supply

We will:

  • ​investigate - what's the problem and why
  • keep you informed if the supply becomes a potential danger to your health
  • give you advice, which will help to minimise any potential danger
  • work with other professional bodies (for example Public Health England) to seek further advice about any potential danger

If we find that your supply requires some improvements, we'll work with you to prevent any further danger to human health.  If necessary we can take formal action, in the form of legal notices, to ensure works are carried out.  We can also make reasonable charges to cover the costs for carrying out any required works.

Fees for work

We'll confirm the price with you for any works, but the following are example charges:

Risk assessments:

  • Single private dwelling £96
  • Small supplies £120
  • Large commercial supplies £180

Sampling:

  • Small supply £50
  • Large supply £60

Investigation (carried out in the event of test failure) £100

Contact us 

If you would like to request a water sample or a risk assessment, please contact us.