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Service disruption - Waste collections

Find out about any disruption to waste collection services

Service disruption

Service update - 13/09/2023

Due to road works our bin crew have been unable to access Bevis Way, New Street and Adelaide Avenue in King’s Lynn for the collection of Black Bins and Brown Bins today. Your collections are important to us and we will try again tomorrow so please leave your bins out ready for collection as we may come very first thing in the morning.

Service update - 04/03/2022

Crews have been catching up with garden waste (brown) bins collections around Castle Acre and the surrounding area today.

If you bin has still not been collected, please complete our missed bin collection form or contact Serco directly (Telephone: 0330 109 9220 or email

Service update - 03/03/2022

Unfortunately garden waste (brown bin) collections will not be completed in Castle Acre and the surrounding area today (03/03/2022).

Please leave your brown bin out and the waste collection team will return to empty it as soon as they can.

If your bin has been missed in an area where there isn't service disruption, please complete our report a missed bin form on our missed bin collection page.