Find out what you can and can't put in your black bin
What you can put in your black bin
Your black bin is for general residual waste (waste that can't be reused or recycled, and is not hazardous). The material you put in it is sent to Holland to be processed and incinerated.
You can find out how best to dispose of a particular item by using our recycling A to Z.
Black bin collections
We'll collect waste from the bin once a fortnight. To find out which day your black bin will be emptied, please see the collection dates pages.
We start our collections at 7:00 am, so it's important you put your bin out at the boundary of your property before then on your collection day (but after 7:00 pm the previous evening). Please make sure it's visible to our crew.
After your bin has been emptied, please return it back onto your property by the end of the collection day. If you leave it out on the pavement, it may become a nuisance to people in the area.
What we won't collect?
You can't put garden waste in your black bin. Please take these materials to your nearest recycling centre, or you could consider joining the garden waste collection service.
Also, please do not put food waste, or recycling in your black bin.
- black bins must be closed when placed out for collection
- overflowing bins and side waste will not be collected
If you have too much waste for your bin, you can put this in a black sack and seal it with a red tag. These cost £1.80 each and can be purchased from our offices. The sack can then be placed with your black bin for collection.
Additional waste can also be taken to your nearest recycling centre. You can find your nearest recycling centre by visiting the Norfolk County Councils website.