Information about our brown bin garden waste collection service
About our scheme
Since the brown bin garden waste collection service was introduced in 2006, over 28,000 homes have joined the service.
Last year we collected over 9,374 tonnes of garden waste from across the borough. It was turned into nutrient-rich compost for farms and gardens, instead of being dumped into a landfill site.
For just £56.24 a year (charged from the date of delivery), paid by direct debit, you can do your bit for our local environment by joining the scheme. You can even share a bin with your neighbour, if you both agree. For more information, and to apply, please visit our apply for a garden waste bin page.
We start our collections at 7:00am. So you must put your bin out at the boundary of your property before 7:00am, but after 7:00pm the previous evening. Please make sure it's visible to our crew.
You can view your collection dates on our collection dates page.
Please note, we don't collect garden waste over the busy Christmas and New Year period.
After your bin has been emptied, please return it back onto your property by the end of the collection day. If you leave it out on the pavement, it may become a nuisance to people in the area
We'd also advise you to put your house number or name on the bin, just to be on the safe side. And please contact us if you have problems putting out your bin, we're able to help you. For more information, please see our assisted collection page.
What we collect
- grass and hedge clippings
- twigs and small branches
- cut flowers
- windfall fruit
- prunings from shrubs
- shredded paper
What we can't collect
We can't collect:
- soil, or any garden waste containing soil (for example, turf, root balls, loam)
- stones or gravel
- seed trays or flower pots
- kitchen or food waste
- pet litter
- plastic compost bags, black bags and garden plant tags
Other ways to dispose of garden waste
Garden waste can't be disposed of in your black bin. If you don't wish to join the brown bin scheme, you can compost your garden waste at home. Or you can take it to a Norfolk County Council household waste recycling centre.
If you live in a bagged waste area and don't have room for a brown garden waste bin, you can put your garden waste in a black plastic sack. You'll need to seal it with a pink or red tag. Tags are £1.90 each. You can buy them using our red tag order form. The tag should then be placed with your black waste sack for collection.