Find out about any disruption to waste collection services.
Service disruption
Please see the table below for the latest areas affected by waste collection disruptions.
Thursday 8 January 2026
| Locality | Street Name | Type |
|---|---|---|
| Black Drove | Marshland St James | Garden |
| Brandon Bank | Anchor Drove | Recycling Food |
| Brandon Bank | Shrub Hill | Recycling Food |
| Brandon Creek | Creek Lane | Recycling Food |
| Brandon Creek | Farthing Drove | Recycling Food |
| Brandon Creek | Ferry Bank | Recycling Food |
| Burnt Lane | Wiggenhall St Mary Magdalen | Garden |
| Chapel Road | Tilney Fen End | Garden |
| Church Bank | Marshland St James | Garden |
| Clenchwarton | 1 - 51 Station Road | Recycling |
| Downham Market | Bexwell Road | Domestic Food |
| Downham Market | Howdale Rise | Domestic Food |
| Downham Market | Howdale Road | Domestic Food |
| Downham Market | Prince Henry Place | Domestic Food |
| Downham Market | Rouses Lane | Domestic Food |
| Downham Market | Stonecross Road | Domestic Food |
| Downham Market | The Towers | Domestic Food |
| Emneth | Chapel Lane | Domestic Food |
| Emneth | Elm High Road | Domestic Food |
| Emneth | Elmfield Drive | Domestic Food |
| Emneth | Meadowgate Lane | Domestic Food |
| Emneth | Netherby Drive | Domestic Food |
| Emneth | Outwell Road | Domestic Food |
| Emneth | Wisbech Bypass | Domestic Food |
| Fairstead | 20-28 Middlewood | Recycling Food |
| Feltwell | Black Dyke Road | Recycling Food |
| Feltwell | Corkway Drove | Recycling Food |
| Feltwell | Leonards Lane | Recycling Food |
| Feltwell | Lodge Road | Recycling Food |
| Feltwell | Ploughmans Drove | Recycling Food |
| Feltwell | Southery Road | Recycling Food |
| Fen Road | Wiggenhall St Mary Magdalen | Garden |
| Flitcham | Common Drove | Recycling Food |
| Gravel Bank | Tilney St Lawrence | Garden |
| Great Bircham | Windmill Hill | Recycling Food |
| Heacham | Sunnyside | Domestic |
| Heacham | Sunnyside Close | Domestic |
| Hilgay | Modney Bridge Road | Recycling Food |
| Hilgay | Modney Hall Road | Recycling Food |
| Hockwold Cum Wilton | Adders Lane | Domestic |
| Hockwold Cum Wilton | Black Dyke Road | Recycling Food |
| Hockwold Cum Wilton | Boundary Close | Domestic |
| Hockwold Cum Wilton | Boundary Road | Domestic |
| Hockwold Cum Wilton | Brandon Road | Domestic |
| Hockwold Cum Wilton | Burdock Lane | Recycling Food |
| Hockwold Cum Wilton | Church Lane | Domestic |
| Hockwold Cum Wilton | Clingos Way | Domestic |
| Hockwold Cum Wilton | College Road | Domestic |
| Hockwold Cum Wilton | Harrison Way | Domestic |
| Hockwold Cum Wilton | Kemps Lane | Domestic |
| Hockwold Cum Wilton | Lakelands | Domestic |
| Hockwold Cum Wilton | Main Street | Domestic |
| Hockwold Cum Wilton | Malts Lane | Domestic |
| Hockwold Cum Wilton | Mill Drift | Domestic |
| Hockwold Cum Wilton | Mill Lane | Domestic |
| Hockwold Cum Wilton | Munden Close | Domestic |
| Hockwold Cum Wilton | Nursery Lane | Domestic |
| Hockwold Cum Wilton | Peacock Close | Domestic |
| Hockwold Cum Wilton | Pearces Close | Domestic |
| Hockwold Cum Wilton | Plovers Way | Domestic |
| Hockwold Cum Wilton | Reeves Lane | Domestic |
| Hockwold Cum Wilton | St Peters Walk | Domestic |
| Hockwold Cum Wilton | Webbs Way | Domestic |
| Methwold | Brandon Road | Recycling Food |
| Middle Drove | Marshland St James | Garden |
| North Creake | Dunns Lane | Recycling Food |
| North Creake | Roadhills | Recycling Food |
| North Wootton | Marsh Road | Domestic Food |
| Sandringham | The Royal Estate | Recycling Food |
| School Road | Marshland St James | Garden |
| South Creake | London Lane | Recycling Food |
| South Creake | Southgate | Recycling Food |
| Southery | Decoy Road | Recycling Food |
| Southery | Feltwell Road | Recycling Food |
| Southery | Ferry Bank | Recycling Food |
| Southery | Further Fen Lane | Recycling Food |
| Southery | Mill Drove | Recycling Food |
| Southery | Sedge Fen Road | Recycling Food |
| Southery | Southery Bypass A10 | Recycling Food |
| Syderstone | Broadlands, The Street | Recycling Food |
| Syderstone | Creake Road | Recycling Food |
| Syderstone | Norman Way | Recycling Food |
| Ten Mile Bank | Bridge Farm Lane | Recycling Food |
| Ten Mile Bank | Engine Road | Recycling Food |
| Ten Mile Bank | River Bank | Recycling Food |
| Ten Mile Bank | Station Road | Recycling Food |
| Three Holes | 1-7 Edina Terrace, Main Road | Domestic Food |
| Tilney St Lawrence | Gravel Bank | Domestic Food |
| Walton Highway | Blunts Drove | Domestic Food |
| West Newton | Appleton Lane | Recycling Food |
| West Newton | Hillington Road | Recycling Food |
Update - 12pm, Wednesday 7 January 2026
We are continuing to make steady progress in clearing the backlog caused by recent weather disruption. Our priority remains delivering core services and ensuring bins are emptied as quickly as possible. Spare vehicle capacity is limited, and two of our backup vehicles are currently in use while two others are out of service due to breakdowns.
Residents who were due collections on Monday should now have had their green and black bins emptied or will have them completed shortly. However, because no additional vehicles are available today, we are unable to collect food waste from these households. These properties received a food waste collection on 29 December as part of the Christmas catch‑up schedule, and their next food waste collection will take place on Saturday 10 January.
We understand that any disruption to scheduled collections is frustrating. After exploring all available options, we believe that a short delay to food waste collections is the most practical approach and ensures we can maintain essential services for our main bin collections.
Thank you for your continued understanding as we work to deliver our services.
Wednesday 7 January 2026
We are sorry we could not collect your bins as planned but we will come and empty them as soon as we can. Our crews are out today, but the icy conditions are slowing collections across the area. If you were due a collection yesterday or today, please leave your bin out so we can get to it as soon as it’s safe.
Some roads remain extremely icy, and drivers will make decisions street by street. If a lorry becomes stuck, this can cause further delays, so thank you for your patience while we work carefully.
Tuesday 6 January 2026
We are sorry we could not collect your bins as planned but we will come and empty them as soon as we can. Our crews are out today, but the icy conditions are slowing collections across the area. If you were due a collection yesterday or today, please leave your bin out so we can get to it as soon as it’s safe.
Some roads remain extremely icy, and drivers will make decisions street by street. If a lorry becomes stuck, this can cause further delays, so thank you for your patience while we work carefully.
Update - 12pm, Monday 5 January 2026
We are sorry we could not get to all roads today. We hope to catch up during the week so please leave your bins out and we will get to them as soon as we can.
Monday 5 January 2026
There are delays to collections caused by the icy conditions.
We will update this page with specific information about affected areas as soon as we can.