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CCTV in West Norfolk

Information about our CCTV and Cash Valuables in Transit services


Sia approved contractor logo

We, the Borough Council of King's Lynn and West Norfolk, currently hold SIA Approved Contractor Scheme Status (ACS) for the provision of Closed Circuit Television (CCTV) and Cash Valuables in Transit (CViT) services.

We also hold BS7958 Closed Circuit Television (CCTV), Management and Operation and all staff are vetted to BS7858 Security screening of individuals employed in a security environment.

We have held the SCC (Surveillance Camera Commissioners Certification of Compliance) since 2016. Our certificate can be found at the bottom of this page.

Our cameras are monitored by trained Security Industry Authority (SIA) licensed operators 24 hours a day, 365 days a year. Our service is as follows:

  • staff are regularly briefed with current information to ensure that the system is always used effectively
  • if an incident occurs we are in contact with the police. It is also possible for the police control room to view the images in real time to assist officers attending the scene
  • over 4000 crime and non-crime incidents are dealt with by our operators on an annual basis
  • all recordings are kept for up to 28 days when they are automatically deleted

Annual report

You can view our CCTV annual report for 2022-2023 below.

CCTV annual report 2022-23

SCC Certification Mark - October 2021

Further information

For further information please view our Code of Practice, and our Privacy Impact Assessment (PIA). These can be found at the bottom of this page.

You can also refer to the following useful links:

If you have any queries or would like more information relating to CCTV and the services we offer then please contact us, our email address is below.