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Hackney carriage vehicles

How to apply to licence a hackney carriage vehicle

Taxi's

A 'Hackney Carriage' is more commonly called a Taxi. It will be available for customers to hire, be flagged down or located at one of our appointed taxi ranks:

King's Lynn

  • Tuesday Market Place
  • Blackfriars Street (outside Taste of India)
  • Corner of New Conduit Street
  • Norfolk Street (Between RSPCA and Rowlinson's)
  • Sainsbury's car park (lower level)

Hunstanton

Greevegate (opposite the Town Hall)

Downham Market

High Street (near to the Downham Clock)

All vehicles will require a licence. A licence is issued for 12 months. The vehicle will need a roof sign, and must display a white plate on the back. You must not alter the specification, design or appearance of the vehicle without approval from us.

Before you apply

Before you apply, your vehicle must pass a specific vehicle test (along with a VOSA MOT) test carried out by one of our approved testing stations:

Your vehicle should:

  • be less than five years old
  • have done less than 70,000 miles
  • be wheelchair accessible*

There are exceptions to the above. Further details can be found in the private hire and licensing procedures and conditions booklet, section 3.11 - age requirement.

*(Hackney Carriage plates 1-52 can be saloon vehicles, therefore replacement vehicles for these licence numbers do not have to be wheelchair accessible).  

Apply

Please complete our vehicle application form. If you're unable to download the form, please contact us. We can send an application pack to you. 

To apply for a hackney carriage vehicle licence you'll need to send in with your application:

  • a vehicle test certificate (from one of the approved testing stations)
  • a current insurance certificate and schedule
  • your V5 or proof of purchase
  • the fee
  • proof of your right to work in the UK - you can find out how on our right to licence check page

Download our vehicle application form

Fees

The fee is £124 for a hackney carriage saloon, or £133 for a hackney carriage WAV.

For our full fees see our Hackney Carriage and Private Hire Fees document. Your fee must be paid before your licence is valid.

Accidents and damage to a vehicle

If you have an accident (regardless of whether there are passengers on board), you must report to this to us. This must be reported within 72 hours.

Please use our report an accident form.

If, as the result of an accident you need to get a replacement vehicle via an insurance company please complete our lease vehicle application.

You'll need to book an appointment with us to bring in the form and the supporting documentation that's asked for.

Change of address

If you change your address, you must write to us to notify us within seven days.

Transferring a vehicle

If you transfer a vehicle to a new owner the vehicle licence can be passed over to them.

Please complete our transfer form, and provide the supporting documentation asked for. The fee is currently £27.50.

Fare Tables

You must display our fares. Please view our current fare charge card.

Conditions

To issue your vehicle with a Hackney Carriage licence it must be fitted with one of our approved taximeters. The taximeter will set out the charge rate, and cannot be adjusted.  

There are a number of other conditions that you need to be aware of, including:

  • the number of passengers that are allowed in the vehicle
  • the safety equipment that must be present
  • how to safely use communications equipment

Please take time to read our conditions booklet. There have been some recent updates to our conditions booklet.

Cameras in vehicles

If you own a licensed vehicle you can, subject to the written approval by us, install and use a visible closed circuit TV (CCTV) surveillance camera in your vehicles. This must:

  • face outward and;
  • be for insurance purposes only;
  • must not record audio sound within the vehicle.

If you wish to have an inward facing camera inside your vehicle you also need written approval from us, and you need to be registered with the Information Commissioners Office (ICO). Please see the Information Commissioners Office (ICO) website.

Use of trailers

If you need to use a trailer for the transportation of luggage (see conditions booklet 3.73) you're required to attached a specific plate on the rear of the trailer. This must be the same as the vehicle licence plate with the addition of the trailer plate mark. To apply for a trailer plate please complete our trailer application form.