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Retail, hospitality and leisure relief

You may be able to apply for a discount if you run business in the retail, hospitality or leisure industry

The following businesses receive a 50% business rates discount for 2022/2023, increasing to a 75% discount for 2023/2024, subject to certain cash caps:

  • Retail
  • Hospitality
  • Leisure

Who qualifies?

You'll benefit from the relief if you're a business premises occupied and wholly or mainly used for retail, leisure or hospitality purposes. You can view the full list of eligible businesses, and find out more on the GOV.UK website

Cash caps

Under the cash cap, no ratepayer can in any circumstances exceed £110,000 in discount across all of their business rates properties in England.

Opting out

Ratepayers may opt out of receiving the discount for 2022/2023, but this cannot later be withdrawn. If you wish to opt out of receiving the discount, please email brates_kl@west-norfolk.gov.uk.

How to apply

If we're happy that you qualify, we'll automatically award the relief on your business rates bill.

If we haven't awarded it automatically and you meet the criteria, please email brates_kl@west-norfolk.gov.uk.