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Home energy efficiency

Improving home energy efficiency can help create warmer and healthier homes, lower energy bills and reduce harmful carbon emissions

Home energy saving advice

The Energy Saving Advice Service provides free and impartial advice. For more information on all aspects of home energy efficiency, please visit the Energy Saving Trust's website.

Reducing the amount you pay

There are many gas and electricity suppliers to choose from, and you can shop around to get the best deal.

The Big Switch and Save can help you save money on gas and electricity bills. For more information, visit the Norfolk Energy Switch website.

Further information is available about switching energy suppliers by visiting the Ofgem website

Please note; results on fuel price comparison websites are quotations only. We cannot accept responsibility or liability for prices quoted on a third party website.

Help with improvement works

You may qualify for free or discounted loft, wall insulation or heating through ECO funding. And we encourage you to shop around to find the best deal available to meet your specific needs.

ARAN services are offering a free, no obligation home energy assessment. They'll identify improvements that could help improve the comfort of your home and save money. Depending on your circumstances, you could qualify for free or discounted works. For more information, phone ARAN services on freephone 0800 587 7795, or visit the ARAN website.

If you're a tenant, please discuss this with your landlord.

Please note; we're not party to any offer made as part of ARAN services. 

More help may also be available through the Green Deal.

From 1 April 2020, all rented properties must meet minimum energy efficiency standards (or have a registered exemption). The Green Deal may be able to help landlords to improve their properties. Some of the other funding listed here can also be used in rented properties. 

Warm Homes Fund and locally delivered Green Home Grant

You may be eligible to receive help through Norfolk’s Warm Homes Fund Partnership if:

  • you're struggling to pay your energy bills, and
  • your home is hard to keep warm in winter

The Norfolk wide partnership was created following a successful bid led by Broadland District Council for £3.1million in funding from the National Grid’s Warm Homes Fund. This initial fund was for measures such as insultation and first-time central heating (including renewables) for fuel-poor households and to provide energy advice and support.

You may also be able to get help through the partnership if you:

  • have underlying health issues
  • are caring for someone vulnerable
  • are worried about your home being cold or damp

The partnership have now also successfully secured further funding of £1.24 million through the Government’s Green Homes Grant initiative. This will enable the partnership to undertake improvements to low income households in hard-to-heat properties. As well as insulation measures, funding will be available for a limited number of air source heat pump central heating systems. 

To find out if you, a relative or friend are eligible for support under the scheme, please visit the Norfolk Warm Home Funds website

Home energy performance information

Energy Performance Certificates are required for all new homes, and all homes that are being sold or newly rented. 

An image of an energy performance certificate showing the energy rating of a property


The certificate is valid for 10 years and shows

  • ratings on energy use and carbon dioxide emissions
  • estimates of how expensive running costs might be
  • what potential improvements could be undertaken to improve the rating and running costs

The ratings run from A to G. A (dark green) is highly efficient/lower running costs. And G (red) is not energy efficient/higher running costs.

To check if your property has an EPC, please visit the EPC register website.

Home Energy Conservation Report 2019

We prepare a report every two years about home energy conservation in the area. This includes national and local statistics. 

View the Home Energy Conservation Report