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Home energy efficiency

Improving home energy efficiency can help create warmer and healthier homes, lower energy bills and reduce harmful carbon emissions.

Home energy saving advice

The Energy Saving Advice Service provides free and impartial advice. For more information on all aspects of home energy efficiency, please visit the Energy Saving Trust's website.

Reducing the amount you pay

There are many gas and electricity suppliers to choose from, and you can shop around to get the best deal.

The Norfolk Big Switch and Save can help you save money on gas and electricity bills. For more information, visit the Norfolk Energy Switch website.

Further information is available about switching energy suppliers by visiting the Ofgem website.

Further help with improvement works

Norfolk Warm Homes Fund

You may be eligible to receive help through Norfolk’s Warm Homes Fund Partnership if:

  • you’re struggling to pay your energy bills, and
  • your home is hard to keep warm in winter

The Norfolk partnership was created following a successful bid for £3.1m in funding from the National Grid’s Warm Homes Fund. This fund was for measures such as insulation and first-time central heating (including renewables) for fuel-poor households and to provide energy advice and support.

You may also be able to get help through the partnership if you:

  • have underlying health issues
  • are caring for someone vulnerable
  • are worried about your home being cold and damp

Local Authority Delivery Funding

The partnership has also secured further funding from the Department for Business, Energy & Industrial Strategy. This will enable the partnership to undertake improvements for low income households in hard-to-heat properties. As well as insulation measures, funding will be available for a limited number of air source heat pump central heating systems.

Home Owners, Tenants and Landlords can find out what funding is available by contacting the team on 01603 430103 or by visiting the Norfolk Warm Homes website.


The Borough Council can also support those households who wish to access government ECO funding where they are not automatically eligible by issuing flexible eligibility declarations.

To find out more information visit our ECO Flexible Eligibility page.

Green Deal Finance

The Green Deal is a government initiative to encourage consumers to make energy-saving improvements to their home, such as loft insulation or double glazing. Funding is arranged through approved Green Deal Providers.

The scheme is basically a loan, which allows you to spread the cost of the improvements over a period of between 10 and 25 years. Green Deal loans are different from standard loans because the repayments are added to your electricity bill. Plus, they aim to abide by the ‘golden rule’, which states that the cost of the loan should not exceed the cost of the energy saved. More help may also be available through the Green Deal.

Private sector landlords, when looking to meet their obligations under the MEES Regulations can also access third party funding via the Green Deal. For more information with regards the MEES Regulations.