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Anti-social behaviour

Information on anti-social behaviour (ASB), and how you can report it

The King's Lynn Operational Partnership

We work with partner agencies through the King’s Lynn Operational Partnership Team (OPT) to address anti-social behaviour in West Norfolk.

The OPT includes representatives from Norfolk Police (who are co-located at our offices), Housing Associations, and other agencies.

The OPT works with both perpetrators and victims of anti-social behaviour to resolve the issue, whether this is with an individual or a group of people who are causing or suffering harm.

We work with Parish Councils and communities to ensure public spaces are clean and safe.

Our responsibilities

We'll do all we reasonably can to prevent crime and disorder in our area. We play a key part in dealing with anti-social behaviour of all kinds and also undertake project and preventative work.

We work closely with our Environmental Health Team who leads on our response to complaints of environmental ASB, such as:

  • noise
  • graffiti
  • litter and dumped rubbish

What is anti-social behaviour?

Anti-social behaviour can be environmental, nuisance or personal.

ASB is defined as “Behaviour by a person which causes or is likely to cause harassment, alarm or distress to one or more persons not of the same household as the person” (Antisocial Behaviour Act 2003 & Police Reform and Social Responsibility Act 2011).

Examples are:

  • nuisance neighbours
  • groups causing harassment and intimidation
  • street drinking
  • vandalism
  • dog fouling
  • graffiti
  • fly-tipping
  • litter
  • abandoned vehicles

The list is not exhaustive and in some cases may be a combination of the above.

What effect can anti-social behaviour have?

The impact on the quality of life for those affected by ASB can be severe. It can affect people's self- esteem, their perceived safety in their own home and their mental and physical wellbeing. In the most severe cases, it can have tragic consequences and it is often the most vulnerable in society who are at most risk from the effects of ASB.

How to report anti-social behaviour

To report anti-social behaviour you'll need to know:

  • the perpetrators details
  • the type of behaviour and how long it's been going on

Please contact us to make your report, our contact details are at the bottom of this page.

Our principles

If you complain to us we will assist you by:

  • listening to your experience and using our professional judgement to respond accordingly
  • risk assessing your case
  • not using a ‘one size fits all’ approach

No one should have to put up with anti-social behaviour, so we will:

  • make people aware what anti-social behaviour is
  • publicise and promote the services that we have that we use to respond to ASB
  • encourage people to report ASB and make it possible for them to do this using a range of reporting methods
  • seek to respond to each report of ASB as quickly as is reasonably possible
  • respond appropriately to the amount and quality of information and evidence provide

What action will we take?

Depending on the severity, we have agreed levels of intervention that we will use to deal with ASB (The Anti-Social Behaviour, Crime & Policing Act 2014)

Community Prevention/Intervention

A community prevention or intervention is sued in a specific geographical area. It aims to prevent or reduce complaints of anti-social behaviour that affect the wider community or environment. It can be used where there is not a clearly identified victim or perpetrator.

It includes:

  • awareness raising
  • street audit
  • Safer Neighbourhood Action Panel
  • street briefing
  • ASB case review/community trigger
  • dispersal powers
  • public spaces protection order

Direct Intervention

A direct intervention is used when there is a named victim and/or perpetrator. By nature, they tend to be agreed to voluntarily by the alleged perpetrator (and the complainant where appropriate), and there are no clear or immediate consequences if actions are not adhered to.

It includes:

  • partnership home visit
  • restorative justice
  • Youth Inclusion Support Panel
  • security advice
  • social inclusion
  • Family Intervention Project
  • case conference
  • acceptable behaviour contract

Legal Intervention

A legal intervention is used when the severity of behaviour warrants it, when lower level interventions have been repeatedly unsuccessful, or if an alleged perpetrator has made no effort to engage with the authorities and agencies to change their behaviour.

It includes:

  • exclusion from home
  • Noise Abatement Notice
  • Anti-Social Behaviour Injunction
  • Criminal Behaviour Order
  • Fixed Penalty Notice
  • Closure Notice/Order
  • Section 59 (vehicles)
  • Drink Banning Order
  • Crack House Closure
  • recovery of possession of dwelling-house on the grounds of anti-social behaviour
  • Community Protection Notice

Any action we take will be in line with our corporate enforcement policy.