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Register a death

Information about the 'Tell Us Once' service, and how to register a death

Tell Us Once service

When someone close to us dies, it's a difficult and stressful time. Norfolk County Council's 'Tell Us Once' service is designed to help make reporting a death easier, and take some of the stress away.

The Tell Us Once service lets you report a death to most government organisations in one go. Organisations that the service will notify include:

  • Department of Work and Pensions (DWP) - to cancel benefits like Jobseekers Allowance and Income Support
  • HM Revenue and Customs (HMRC) - to deal with personal tax
  • us, your local council - to cancel benefits like Housing Benefit, to update Council Tax records, and to remove the person from the electoral register

To use the Tell Us Once service you'll need the following details of the person who died:

  • date of birth
  • National Insurance number
  • driving licence number
  • vehicle registration number
  • passport number

Register a death via Norfolk County Council

Report a death to us

If you're not using the Tell Us Once service, and need to report a death to us, please use our online form below.

To report a death, you'll need:

  • the date of death
  • details of the deceased (including their address, and date of birth)
  • executor details

Report a death

What happens next?

We'll forward your form onto any departments that need to know.