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Contact us

Contact our Council Information Centre on 01553 616200.

Our telephone opening hours over next 14 days are:

Day Date Opening Hours
TODAY19/02/20269:00am to 5:00pm
Friday20/02/20269:00am to 4:45pm
Saturday21/02/2026CLOSED
Sunday22/02/2026CLOSED
Monday23/02/20269:00am to 5:00pm
Tuesday24/02/20269:00am to 5:00pm
Wednesday25/02/20269:00am to 5:00pm
Thursday26/02/20269:00am to 5:00pm
Friday27/02/20269:00am to 4:45pm
Saturday28/02/2026CLOSED
Sunday01/03/2026CLOSED
Monday02/03/20269:00am to 5:00pm
Tuesday03/03/20269:00am to 5:00pm
Wednesday04/03/20269:00am to 5:00pm

Visiting in person postal address

Borough Council of King's Lynn & West Norfolk
Kings Court
Chapel Street
King's Lynn
Norfolk
PE30 1EX

Please note, we offer an appointment only service at our King's Lynn office.

See our visit in person page for more information.

Out of hours emergencies

For emergencies outside normal office hours, including weekends and public holidays call 01553 616601.

For non-emergency calls please contact us during the working day.

Contacting the emergency services

To contact the emergency services (Police, Fire and Ambulance), call:

  • 999 for emergencies
  • 101 for non-emergencies

Twitter

Follow @WestNorfolkBC to send us tweets and receive live updates on a range of services.

Our digital assistant - Nova

Find out about our new digital assistant 'Nova' and how it can help you find information on our services.

Contact your councillor

Contact your councillor(s) directly if you have a local issue you would like to raise or need help with.