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Contact us

Contact our Council Information Centre on 01553 616200.

Our telephone opening hours over next 14 days are:

Day Date Opening Hours
TODAY21/04/20269:00am to 5:00pm
Wednesday22/04/20269:30am to 5:00pm
Thursday23/04/20269:00am to 5:00pm
Friday24/04/20269:00am to 4:45pm
Saturday25/04/2026CLOSED
Sunday26/04/2026CLOSED
Monday27/04/20269:00am to 5:00pm
Tuesday28/04/20269:00am to 5:00pm
Wednesday29/04/20269:30am to 5:00pm
Thursday30/04/20269:00am to 5:00pm
Friday01/05/20269:00am to 4:45pm
Saturday02/05/2026CLOSED
Sunday03/05/2026CLOSED
Monday04/05/2026CLOSED

Visiting in person postal address

Borough Council of King's Lynn & West Norfolk
Kings Court
Chapel Street
King's Lynn
Norfolk
PE30 1EX

Please note, we offer an appointment only service at our King's Lynn office.

See our visit in person page for more information.

Out of hours emergencies

For emergencies outside normal office hours, including weekends and public holidays call 01553 616601.

For non-emergency calls please contact us during the working day.

Contacting the emergency services

To contact the emergency services (Police, Fire and Ambulance), call:

  • 999 for emergencies
  • 101 for non-emergencies

Twitter

Follow @WestNorfolkBC to send us tweets and receive live updates on a range of services.

Our digital assistant - Nova

Find out about our new digital assistant 'Nova' and how it can help you find information on our services.

Contact your councillor

Contact your councillor(s) directly if you have a local issue you would like to raise or need help with.