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Contact us

Contact our Council Information Centre on 01553 616200.

Our telephone opening hours over next 14 days are:

Day Date Opening Hours
TODAY04/07/20259:00am to 4:45pm
Saturday05/07/2025CLOSED
Sunday06/07/2025CLOSED
Monday07/07/20259:00am to 5:00pm
Tuesday08/07/20259:00am to 5:00pm
Wednesday09/07/20259:00am to 5:00pm
Thursday10/07/20259:00am to 5:00pm
Friday11/07/20259:00am to 4:45pm
Saturday12/07/2025CLOSED
Sunday13/07/2025CLOSED
Monday14/07/20259:00am to 5:00pm
Tuesday15/07/20259:00am to 5:00pm
Wednesday16/07/20259:00am to 5:00pm
Thursday17/07/20259:00am to 5:00pm

Visiting in person postal address

Borough Council of King's Lynn & West Norfolk
Kings Court
Chapel Street
King's Lynn
Norfolk
PE30 1EX

Please note, we offer an appointment only service at our King's Lynn office.

See our visit in person page for more information.

Out of hours emergencies

For emergencies outside normal office hours, including weekends and public holidays call 01553 616601.

For non-emergency calls please contact us during the working day.

Contacting the emergency services

To contact the emergency services (Police, Fire and Ambulance), call:

  • 999 for emergencies
  • 101 for non-emergencies

Twitter

Follow @WestNorfolkBC to send us tweets and receive live updates on a range of services.

Community Information Points

We have a number of Community Information Points which allow you to access our services online 

Contact your councillor

Contact your councillor(s) directly if you have a local issue you would like to raise or need help with