Contact our Council Information Centre on 01553 616200.
Our telephone opening hours over next 14 days are:
| Day | Date | Opening Hours |
|---|---|---|
| TODAY | 16/12/2025 | 9:00am to 5:00pm |
| Wednesday | 17/12/2025 | 9:00am to 5:00pm |
| Thursday | 18/12/2025 | 9:00am to 5:00pm |
| Friday | 19/12/2025 | 9:00am to 4:45pm |
| Saturday | 20/12/2025 | CLOSED |
| Sunday | 21/12/2025 | CLOSED |
| Monday | 22/12/2025 | 9:00am to 5:00pm |
| Tuesday | 23/12/2025 | 9:00am to 5:00pm |
| Wednesday | 24/12/2025 | 9:00am to 5:00pm |
| Thursday | 25/12/2025 | CLOSED |
| Friday | 26/12/2025 | CLOSED |
| Saturday | 27/12/2025 | CLOSED |
| Sunday | 28/12/2025 | CLOSED |
| Monday | 29/12/2025 | 9:00am to 5:00pm |
Visiting in person postal address
Borough Council of King's Lynn & West Norfolk
Kings Court
Chapel Street
King's Lynn
Norfolk
PE30 1EX
Please note, we offer an appointment only service at our King's Lynn office.
See our visit in person page for more information.
Out of hours emergencies
For emergencies outside normal office hours, including weekends and public holidays call 01553 616601.
For non-emergency calls please contact us during the working day.
Contacting the emergency services
To contact the emergency services (Police, Fire and Ambulance), call:
- 999 for emergencies
- 101 for non-emergencies
Follow @WestNorfolkBC to send us tweets and receive live updates on a range of services.
Our digital assistant - Nova
Find out about our new digital assistant 'Nova' and how it can help you find information on our services.
Contact your councillor
Contact your councillor(s) directly if you have a local issue you would like to raise or need help with.