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Contact us

Contact our Council Information Centre on 01553 616200.

Our telephone opening hours over next 14 days are:

Day Date Opening Hours
Saturday11/07/2026CLOSED
Sunday12/07/2026CLOSED
Monday13/07/20269:00am to 5:00pm
Tuesday14/07/20269:00am to 5:00pm
Wednesday15/07/20269:00am to 5:00pm
Thursday16/07/20269:00am to 5:00pm
Friday17/07/20269:00am to 4:45pm
Saturday18/07/2026CLOSED
Sunday19/07/2026CLOSED
Monday20/07/20269:00am to 5:00pm
Tuesday21/07/20269:00am to 5:00pm
Wednesday22/07/20269:00am to 5:00pm
Thursday23/07/20269:00am to 5:00pm
Friday24/07/20269:00am to 4:45pm

Visiting in person postal address

Borough Council of King's Lynn & West Norfolk
Kings Court
Chapel Street
King's Lynn
Norfolk
PE30 1EX

Please note, we offer an appointment only service at our King's Lynn office.

See our visit in person page for more information.

Out of hours emergencies

For emergencies outside normal office hours, including weekends and public holidays call 01553 616601.

For non-emergency calls please contact us during the working day.

Contacting the emergency services

To contact the emergency services (Police, Fire and Ambulance), call:

  • 999 for emergencies
  • 101 for non-emergencies

Twitter

Follow @WestNorfolkBC to send us tweets and receive live updates on a range of services.

Our digital assistant - Nova

Find out about our new digital assistant 'Nova' and how it can help you find information on our services.

Contact your councillor

Contact your councillor(s) directly if you have a local issue you would like to raise or need help with.