New and Replacement Bins

In most cases if you recycle all that you can, you should be able to get the rest of your waste in your black bin. However, if there are six or more people living in your house or if there is a particular medical reason why more bins are required, additional black bins can be requested by completing the online New or Additional Bin eForm

For residents who are keen recyclers, we will provide additional green recycling bins, free of charge to any household on request, regardless of the number of people living in the property.

Once we have received your additional bin request, we will contact you to discuss your application, before arranging for an additional bin to be delivered to you.

For those households who are not entitled to an extra bin, we will work with you to try to reduce the volume of waste which your family produces.

If you continue to have problems with the volume of waste that you produce but there is not deemed to be sufficient need for an additional bin at your property, our experienced Waste and Recycling Officers are on hand to help you see if there is any way in which you can reduce the amount of waste you produce. For more information please contact our recycling and waste management department.

Simple tips to deal with your waste:

Do not put your waste into black sacks before you put these in the bin as the excess air inside the bags means that they can get jammed and use up valuable space. Small kitchen bin liners or old supermarket carrier bags tend to be much more suitable.

Additional domestic waste and a number of household items can be taken to your local household waste and recycling centre to be disposed of or recycled.

Please note that we will only collect domestic waste contained within the bin.

Waste put out in sacks next to, or on top of, the bin will not be collected unless it is sealed with a special red tag which can be purchased from any Council Information Centre. Red tags cost £1.10 each. All sacks sealed with one of these red tags will be collected alongside the rubbish in your black bin on your usual collection day.

There are four Council Information Centres in West Norfolk, located in King's Lynn, Heacham, Hunstanton and Downham Market. Read more about your nearest Council Information Centre.

Last updated: 22 April 2010