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Council Tax Support Scheme Consultation

Ctss council tax support scheme 2026

Published: Wednesday, 22nd July 2026

Residents are invited to have their say on the proposed Council Tax Support Scheme for West Norfolk, which helps working-age people with their Council Tax bill if they are on a low income.

The Borough Council of King’s Lynn and West Norfolk is consulting from 27 July to 7 September on its proposed scheme for 2027/28, which would see the council continuing to offer support of up to 100%.

Cllr Chris Morley, Cabinet Member for Finance, said:

“Every household in West Norfolk pays Council Tax so it is right that they also have the opportunity to comment on this scheme.

“Despite continuing pressures on our budget, I am pleased that we are in a position to propose maintaining support of up to 100% of the council tax bill for all eligible working age people.”

The council proposes, and must consult on, a scheme each year – even if it doesn’t plan to change the level of help offered.

Find out more from 27 July 2026 and complete the survey at www.west-norfolk.gov.uk/consultations. If you don’t have online access, you are welcome to use the public-access PCs at King’s Court reception and local libraries, or call Customer Services on 01553 616200 for a paper copy of the survey form.

Our working-age Council Tax Support Scheme is separate from the Government’s national scheme for pension age people. If you're of pension age, we still welcome your views.

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