Message about use of cookies

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use


West Norfolk residents asked to prepare for a bin collection day change

Bin lorry with black, green and food caddy bins outside.

Published: Tuesday, 12th April 2022

Household waste and recycling collections in Kings Lynn and West Norfolk are set to change as part of a move to improve bin collection routes to make them more efficient and environmentally friendly.

Serco, who manage household waste and recycling collections in Kings Lynn and West Norfolk, are revising their collection schedule to reduce the distances bin trucks are travelling and accommodate new homes in the area. Residents are being encouraged to look out for information about changes to their household waste and recycling collections, which will be landing on doormats over the next three weeks.

The changes will be introduced from Monday 9 May and will mean that three quarters of the households in Kings Lynn and West Norfolk will see a change to the day or week their household waste and recycling is collected. Food waste collections will remain weekly, on the same day as your waste or recycling collection.

Residents who remain on the same collection day and week may have a different collection time, therefore it remains important that waste or recycling bins are put out by 7.00am on collection day.

Cllr Paul Kunes, Cabinet member for Environment, said: “Serco are revising the collection schedule to make the routes more efficient and environmentally friendly. I urge residents to keep an eye out for a letter through the post with details of their collection day from Monday 9 May. You will also find updated details on the Your Bins section of the borough council website towards the end of April.

“I would like to thank Serco and our bin crews for the work they have carried out on putting the new schedule together.”

Emma Windle, Senior Contract Manager for Norfolk said “These changes will also deliver a more even distribution of workload across the collection rounds. The frontline team in Kings Lynn and West Norfolk have been heavily involved in the planning and scheduling of these changes and I would like to take this opportunity to thank them all for their help and support."

Information on the new collections will also be available on the borough council website at from the end of April. Updates will be provided on the borough council social media channels.  

Also see