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Residents reminded to check when waste, recycling and garden waste collections will occur in January

Bin collection calendar. Available online at

Published: Wednesday, 5th January 2022

Following the Christmas and New Year bank holidays residents are being reminded to check when their waste and recycling collections will take place during January.

Visiting is the easiest way to find out when your collection will occur.

Cllr Paul Kunes, borough council Cabinet member for the Environment, said: “Please remember that you can put additional recycling in any clear bag and put it out with your green recycling bin for collection.

“Additional black bin waste can be put out for collection with your black bin but must be in a bin bag secured with an official red tag. These can be purchased at for £1.95 each plus £2.00 postage per order.

“I appreciate the support that our collection crews get from west Norfolk residents.”

The borough council is also keen to remind residents that they can now put food waste into ordinary plastic bags before placing it in food caddies rather than using expensive compostable liners. Kitchen food waste caddies can be lined with old plastic carrier bags, bread bags, fruit and veg bags and other freezer/sandwich bags. This will keep their caddy and outside bin clean and hygienic - and also provide an additional use for single-use plastic bags. Alternatively, caddies can be lined with newspaper.

Cllr Kunes continued:

“Using the food waste caddies is easier and more hygienic than before. I hope this will encourage more people to make use of them instead of putting food waste into the black bins."

Food waste from caddies is sent to an anaerobic digestor where the bags are stripped out, and the rotting waste then produces methane which is then burnt to produce clean electricity. The remaining food waste is pasteurised before being used as fertiliser by farmers, reducing the need to put chemicals on the land.

Cllr Kunes added:

“I’m also pleased to say that, for the first time ever, brown bin collections continued through the festive period this year. Please check on the borough council website to see when your collection will take place.”

Find out more about your collection at

You can also dispose of any excess waste by taking it to household waste recycling centres – check for opening times and locations.

To report that your bin has not been emptied, please search for 'missed bin' at or call 0330 1099220 before 5pm on the next working day.  The call centre is working on Saturday during the January catch up to help residents if there are any missed bins.

Also see