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Advice for visitors and tourists

Please follow our coronavirus advice if you're visiting the area

Plan before you visit

As coronavirus restrictions begin to lift you'll be able to plan for more normal activities like days out or going away on holiday. 

Make sure to remember your face covering and hand sanitizer, and to follow our advice below if you're coming to Norfolk.

Symptom-free testing

Government guidance suggests that everyone completes two lateral flow tests per week. Doing so will help pick up on asymptomatic infections and help to control the spread of the virus. If you're visiting Norfolk, we'd urge you to continue with your twice weekly tests. Ideally bring some test kits with you. Or, if you forget, check the NHS website for details of local collection points (tests can be collected from all Norfolk libraries and most pharmacies).

If you test positive for COVID-19 while you're visiting

If you feel well enough to travel and don’t need to use public transport, you should return home as quickly and directly as you can. If you feel so unwell that you can’t travel or can’t avoid public transport, you should continue to isolate and call 111 for further advice. It's important not to use public transport.

You must also tell your accommodation provider that you've tested positive. They can support you to isolate if you are staying and will need to conduct specific cleaning after you leave to ensure that the accommodation is safe for the next guests. If you're unwell and can’t return home, you'll be expected to pay all costs for your stay to your accommodation provider.

If you can't safely return home and need to self-isolate in Norfolk, you musn't leave your accommodation or have visitors. A positive test can be worrying but there is support available to you - Find out more on Norfolk County Council's website, or you can call them on 0344 800 8020.

If you test negative for COVID-19

Stay and enjoy your visit as planned. If you need medical help please call your own regular GP or 111.

If you have COVID symptoms you must self isolate

If you develop COVID-19 symptoms during your visit, don’t ignore or try to hide your symptoms. It’s important you act quickly to help yourself and protect those around you. It's your responsibility to stay safe and keep others safe.

Don't ignore your symptoms. Self-isolating and getting tested quickly is the best way that you can stay safe and protect others. You must tell your accommodation provider. If you need medical advice while you wait for your test results, please contact your regular (home) GP or call 111. If you're staying or travelling with others, they must also self-isolate and take the right action based on your test result.

If you feel unwell and experience any COVID-19 symptoms you must:

  • stay indoors and self-isolate
  • arrange a test using your holiday address by calling 119 or visiting

If you're ill and need medical advice, call 111 or your own GP. In a medical emergency, call 999.

Self-isolation advice

  • How will you get home? - if you want to return home to isolate consider how you'll do this. You can't use public transport and will need to make your journey home without stopping in public areas/leaving your vehicle.
  • Is your accommodation suitable? - If you choose to isolate in Norfolk, you'll need to make sure that your accommodation is suitable, meaning no shared facilities. You'll also need to make sure that you can stay in the accommodation until the end of your isolation period - check with the holiday provider.
  • Check additional costs - If you need to find suitable accommodation, or extend your existing one, you'll need to pay the additional costs.
  • How will you get food? - If your accommodation is not self catering, think about how you will get food. Hotels may be able to provide meals in your room (which will be an extra cost if you are not all-inclusive). Alternatively, you could get take-away meals delivered.
  • Isolating in a room? - If your accommodation is not self contained and you're isolating in a room you won't be able to leave for any reason. If you smoke, you should plan how you'll manage this (Nicotine Replacement Therapy (NRT) or an e-cigarette may be options but check with your accommodation provider as some won't allow e-cigarette use indoors).
  • Unsuitable accommodation? - Some accommodation is not suitable for self-isolation, for example if it has shared washing facilities – you'll need to consider this in your planning.

Insurance cover

We hope your stay goes without a hitch, but to take the stress out of additional costs you may wish to consider taking holiday insurance cover for your stay (making sure it covers COVID-related costs).