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Christmas opening hours, waste collections and advice

Christmas opening hours

Published: Tuesday, 17th December 2019

The King’s Court offices of the Borough Council of King's Lynn & West Norfolk will be closed from 2pm on Tuesday 24 December 2019 and will reopen at 9am on Thursday 2 January 2020.

For emergencies, such as homelessness, during the closure please call 01553 616601.

The Department for Work and Pensions will be open and available to visit from 9am until 5pm on Christmas Eve, 30 December and New Year’s Eve.

Waste & recycling collections

The festive season is the busiest time of the year for domestic waste, recycling and food caddy collections.

Earlier this month Christmas waste and recycling calendars were delivered to households containing details of changed collection dates over Christmastime and New Year. If you didn’t receive one, all bin collection details are available online at, click on view your bin collection dates.

Cllr Ian Devereux, borough council cabinet member for the environment, said: “Christmas and New Year is a time when many of us buy more food than we need. Having signed the Courtauld Commitment, aimed at reducing food and drink waste, I would encourage residents to plan ahead and try not to buy more than you really need. This saves money and is good for the environment.”

There are some top tips about how to plan, eat and save on the love food hate waste website

Christmas is also a time when many have a clear out of old but useful items that they no longer want. These can be taken to many charity shops in the borough rather than being thrown away.

Councillor Devereux added: "Many items that people throw away are still useful. For example retro clothing and up-cycled furniture is very much in demand these days, and toys and books are always popular. By giving them to charity, money can be raised to provide vital support to a whole range of people in the community.”

More advice can be found, along with bin collection dates for residents, at

To report that your bin has not been emptied, please call 01553 776676 before 12pm on the next working day. There will be no collections on Christmas Day, Boxing Day and New Year’s Day. There are no brown bin collections throughout the festive period.

Mintlyn Crematorium

The crematorium office will be closed on Christmas Day, Boxing Day and New Year's Day. On all other days it will be open as normal (weekdays 9:00am until 5:00pm).

On the days the office is closed, the crematorium grounds are open from 10:00am until 4:30pm.

Also see