Message about use of cookies

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use

Dismiss

Careline Community Service a great help to local resident

An image of Tracy, a staff member from Careline, sitting next to Donald Poole, a careline customer from North Wootton

Published: Wednesday, 6th March 2019

Careline Community Service brings peace of mind to local resident, who is able to live at home independently, knowing that help is just the press of a button away

Two years ago, Donald Poole, 87, of North Wootton, went through a period of ill health. He had an infected ulcer on his leg, which affected his mobility, and he started to experience dizzy spells, fainting on a couple of occasions whilst out in town.

Donald told us; “I thought I was having a heart attack, it was terrifying and I was frightened of falling over and hurting myself”.

Over the next few weeks, the ambulance service was called out to his home multiple times and he was subsequently admitted into hospital. After several tests, Donald was diagnosed with Transient Ischemic Attacks (TIA’s), which led to him fainting, but while in hospital subsequent scans revealed that he also had lung cancer.

After his treatment Donald came home from hospital feeling scared and vulnerable. Both he and his family were worried about his health and the possibility of him falling again. So Donald’s daughter Denise contacted Careline to enquire about having an alarm installed at her father’s home.

Within a few days of contacting the team, Tracy went out to the property to install an alarm and key safe.

Denise said: “It was such a relief getting Careline installed for Dad, knowing that he can press his button night or day to get help, is reassuring for all of us”.

Last year Donald and his family got the news they’d all been hoping for - the treatment had been successful and the cancer had gone. His health is now greatly improved, the TIA’s are controlled by medication and the ulcer on his leg is fully healed. Even though he feels ‘better than ever’, Donald explains: “The Careline service provided me and my family with reassurance after my illness. Now although my health is much better it still gives me peace of mind that I can press my button if I need to. It is a wonderful service.”

Careline Community Service provides a range of equipment to help people to remain living independently in their own home. 

Judith Berry, Careline Community Services Manager, said: “Anyone who wants to find out more, either for themselves or a relative, should get in touch with us. We can arrange a home visit to talk through the options available and which service would be the most appropriate. We can even arrange for a demonstration so that they can see for themselves how easy to use the various devices are.”  

To find out more about how we can help please contact the Careline team on 01553 616200 (option 6).

Also see