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Christmas opening hours, waste collections and advice

Decorative image showing Christmas decorations

Published: Friday, 23rd December 2022

Information about our office Christmas opening hours and waste collections over the festive break.

Christmas opening

King’s Court will be closed for borough council services from 3pm on Friday 23 December 2022 and will reopen on Tuesday 3 January 2022 at 9am.

The building will be open between Christmas and New Year, as the Department for Work and Pensions / Job Centre and West Norfolk Health will be working as normal over the period (except for the Bank Holidays).

For emergencies, such as homelessness, during the closure please call 01553 616601.

Most of our services are available online, we recommend visiting

Waste & recycling collections

The festive season is the busiest time of the year for domestic waste and recycling collections.

Christmas waste and recycling calendars containing details of changed collection dates over Christmastime and New Year have been published online and will be featured in local newspapers. All bin collection details are available online at

Additional recycling can be put in any clear bag and put out with your green recycling bin for collection.

Please continue to put your outdoor food waste bin out with your waste or recycling collection. Brown bin collections will continue to be made during the festive period too but not on your usual day. Please check to find out when it will take place.

Residents living in a bagged waste collection area who need more recycling sacks can order them at

To report that your bin has not been emptied, please visit or call 0330 1099220. Please report this within two days after the collection was due and before 12 noon on the second day.

There will be no collections on Boxing Day, Bank Holiday Tuesday 27 December and Bank Holiday Monday 2 January 2023.

Mintlyn Crematorium

The crematorium office will close at 5pm on Friday 23 December and reopen at 9am on Wednesday 28 December. It will also be closed on Bank Holiday 2 January 2023. On all other days it will be open as normal (weekdays 9:00am until 5:00pm).

On the days the office is closed, the crematorium grounds are open.

The Gardens and Book of Remembrance room at Mintlyn will open as follows:

  • Christmas Eve 9am to 5pm
  • Christmas Day 10am to 4.30pm
  • Boxing Day 10am to 4.30pm
  • Bank Holiday Tuesday 27 Dec 10am to 4.30pm
  • 28-31 Dec 9am to 5pm
  • New Years Day 10am to 4.30pm
  • Bank Holiday Monday 2 January 2023 9am to 5pm

Funeral directors can continue to book funerals online, and members of the public can email while they are closed.

Also see