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Christmas opening hours, waste collections and advice

Decorative image showing Christmas decorations

Published: Wednesday, 22nd December 2021

Information about our office Christmas opening hours and waste collections over the festive period.

King’s Court will be closed for borough council services from 5pm on Thursday 23 December 2021 and will reopen on Tuesday 4 January 2022 at 9am.

The building will be open between Christmas and New Year, as the Department for Work and Pensions / Job Centre and West Norfolk Health will be working as normal over the period (except for 24 December and the Bank Holidays).

For emergencies, such as homelessness, during the closure please call 01553 616601.

Most of our services are available online, we recommend visiting

Waste & recycling collections

The festive season is the busiest time of the year for domestic waste and recycling collections.

Christmas waste and recycling calendars containing details of changed collection dates over Christmastime and New Year have been published online and in local newspapers. All bin collection details are available online at

Additional recycling can be put in any clear bag and put out with your green recycling bin for collection.

Please continue to put your outdoor food waste bin out with your waste or recycling collection. Brown bin collections will continue to be made during the festive period too but not on your usual day. Please check to find out when it will take place.

Residents living in a bagged waste collection area who need more recycling sacks can order them at 

To report that your bin has not been emptied, please visit or call 0330 1099220 before 12pm on the next working day.

There will be no collections on Christmas Day, Boxing Day, Bank Holiday Monday 27, Bank Holiday Tuesday 28 December, New Year’s Day and Bank Holiday Monday 3 January 2022.

Mintlyn Crematorium

The crematorium office will close at 5pm on Christmas Eve and reopen at 9am on Wednesday 29 December. It will also be closed on Bank Holiday 3 January 2022. On all other days it will be open as normal (weekdays 9:00am until 5:00pm).

On the days the office is closed, the crematorium grounds are open.

The Gardens at Mintlyn will open as follows:

Christmas Day 10am to 4.30
Boxing Day 10am to 4.30
Monday 27 Dec 9am to 5pm
Tuesday 28 Dec 9am to 5pm
29-31 Dec 9am to 5pm
New Years Day 10am to 4.30
Sunday 2 January 9am to 5pm
Bank Holiday Monday 3 January 9am to 5pm

Funeral directors can continue to book funerals online, and members of the public can email while they are closed.

Also see