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COVID-19 - Self-isolation support

If you've been told to self-isolate and need support, we can help

About self-isolation

If you've been told to self-isolate* and you need support, we, alongside Norfolk County Council can help you. 

It's a legal requirement that you stay at home for the entire period of self-isolation. And you could be fined if you don't self-isolate. You can find out more on the GOV.UK - stay at home guidance page.

You'll have to self-isolate* if you:

Where possible you should ask family and friends for help and support whilst self-isolating. Please ensure that they do so safely, staying outside your property and at least 2m away from you.

Additional support

If you need additional support, we can help you with:

  • accessing food, medication or other essential supplies - Visit our Lily website - Food and supplies page for details
  • practical tasks such as dog walking and topping up energy meters
  • ideas and resources to keep you and other members of your household entertained, active at home and mentally well during your self-isolation period - Visit our Lily website - Things to do page for details
  • signposting to financial support if self-isolation has meant that you're adversely affected financially

Norfolk County Council can help you with

  • fulfilling caring responsibilities for others outside of your household

Get help

If you require support, please complete our form below. We aim to be in touch within 24 hours.

Request self-isolation support