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COVID-19 - Health and wellbeing

Important information about health and wellbeing during the COVID-19 outbreak

Coronavirus NHS advice

We can help control the virus if we stay alert.

To help stop the spread you must:

  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get home
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards

If you've got symptoms that may be coronavirus you must stay at home. Find out more on the Public Health England website.

For more NHS advice, including what to do if you need medical help, please visit the NHS website.

Social distancing

One of Public Health England's vital messages is to social distance from those around you in order to reduce the transmission of coronavirus.

View Public Health England's advice

Opening Doors have helpful information about social distancing for people with learning difficulties.

ASERT have published a visual guide about social distancing for individuals with autism.

Face coverings

For information on how to make and wear face coverings, please view the GOV.UK's face covering guidance.

School guidance

Going to school is vital for children's education, as well as their wellbeing. Schools are working hard to ensure they are Covid-secure. We've created some young people's coronavirus posters for school use to help promote the importance of stopping the spread of Coronavirus. 

Mental health and wellbeing

Mind offers excellent advice on how to look after your mental health and wellbeing. It can help you if you’re feeling anxious or worried about coronavirus and you're staying at home or avoiding public places. Young Minds has expert advice on how to talk to children and young people who may be anxious about coronavirus.

Keep active

Active Norfolk has advice and guidance on how children and adults can stay active at home. It includes home exercises for older people.

Guidance for co-parenting arrangements

Parents whose children are the subject of Child Arrangements Orders made by the Family Court, have been understandably concerned about meeting the requirements of these court orders safely.

Cafcass has put together some guidance to support children and families.

Norfolk's Local Outbreak Control Management Plan

The Outbreak Control Plan for Norfolk sets out how we are preparing for people, businesses and communities to go about their normal daily lives as safely as possible whilst the COVID-19 pandemic remains.

It’s essential that the health of Norfolk residents is protected as much as possible and the plan describes the actions everyone can take to stay safe.

It also sets out how we will support them in the event of people testing positive. Being well informed about the number and location of COVID-19 positive cases will enable us to take actions to reduce the spread of infection in the places where we live, learn, work and enjoy ourselves.

You can find out more and view the plan on Norfolk County Council's coronavirus website page.

Our policies

To keep our staff safe, we've developed a COVID-19 policy and COVID-19 risk assessment. You can also view our COVID-secure statement.