Measuring our Performance

The quarterly Performance Management reports provide the Corporate Leadership Team and Members with an update on the Corporate Strategy and analysis of key performance indicators to inform our service delivery.
Executive Team Plans are another important element of the council’s Performance Management Framework, plans include:
- A number of performance measures and targets - all of which relate to one or more of the corporate priorities demonstrating howservices are helping to deliver the Corporate Strategy.
- Measures and targets that are managed at both a strategic level and at an operational level.
- Other targets, actions, and priority areas relevant to the performance of individual service teams.
- Help to provide clear linkages (‘a golden thread’) between the Corporate Strategy, service team and individual staff member’s objectives.
Reporting our performance, roles and responsibilities - Members, Corporate Leadership Team, residents and staff all have a part to play in reviewing the Council’s performance.
- Members have overall responsibility for the approval of and the accountability for the Corporate Strategy, organisational andservice priorities and targets.
- The Corporate Leadership Team are effectively the ‘guardians’ of the Corporate Strategy with responsibility for delivery. They havean overview of council performance ensuring that the Council’s priorities are being delivered against, and that actions are assigned to the right services.
- The Council has a responsibility to provide quality services that arevalue for money for our communities; we will continue to develop how we capture how others view our performance and utilise new ways of capturing views.
- Managers ensure that all staff have quality conversations and are aware of their own targets and goals and how these contribute to achieving Council priorities.