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Housing register - Tell us about a change

How to let us know about a change if you're on our housing register

What you must tell us

If your circumstances have changed, it's important to tell us straight away. The change could affect your current priority banding or your eligibility for the housing register.

The type of changes you must tell us about are:

  • you're pregnant
  • you've had a baby
  • you've moved house
  • a partner or family member has moved in
  • your income and/or savings have changed

Report the change

To report the change online you'll need:

  • your registration user ID number
  • your password
  • the date of the change

Tell us about a change

Once we've processed your change of circumstances, we'll write to you. The letter will confirm if the band you're in has changed.

Further information

You can find out how we decide who goes in which band in our guidance booklet. You can find this below.