Message about use of cookies

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use


Corporate business plan

Information about our corporate business plan

Our business plan

Over the past four years, we've continued to deliver improvements in the quality of people’s everyday lives. And we've done this whilst operating in an environment of reducing public sector resources.  

Public sector funding will become even tighter during the period to 2024. Our overall priority is to continue to operate within our means. 

Our vision

West Norfolk is a place where:

  • businesses and people can flourish

  • communities are active and healthy

  • residents and visitors can access fulfilling cultural, leisure and sporting activities

  • a good quality of life and environment are available to all

As part of our vision, we're committed to ensuring equality for all residents of and visitors to west Norfolk, and to its employees.

Our priorities and objectives

Focusing on delivery

  • set a Medium-Term Financial Strategy to fund council services by a prudent mix of investment, services and tax income, while maintaining adequate reserves

  • develop and increase the range and effectiveness of the Council’s approach to communicating and engaging with employees, businesses, local communities and visitors

  • be attentive to our customer and community needs

Delivering growth in the economy and with local housing

  • develop our town centres and the rural offering; recognised as great places to live, visit and invest into

  • deliver the Local Plan

Protecting and enhancing the environment including tackling climate change

  • deliver on our commitment to be carbon neutral by 2035, or earlier, by implementing the council’s carbon reduction strategy and encourage and collaborate with our partners, communities and local businesses to reduce their environmental impact

Improving social mobility and inclusion

  • assist our residents to maximise their opportunities by accessing the support and services they are entitled to               

  • ensure the Council participates in a range of initiatives which support the development of skills in and pathways to work for local people           

Creating and maintaining good quality places that make a positive difference to people’s lives

  • target littering and fly-tipping.

  • maintain standards for open and green spaces. 

Helping to improve the health and wellbeing of our communities

  • improve and develop the quality of local sport and leisure facilities.

  • work with our partners to improve community cohesion and reduce crime, the fear of crime and anti-social behaviour