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Business help due to Coronavirus (COVID-19)

Information about the business help available if your business has been affected by COVID-19

Help available

The Chancellor has set out a package of temporary, timely and targeted measures to support public services, people and businesses through this period of disruption caused by COVID-19.

The following are available to help businesses during this unprecedented time.

We are aware of a number of firms asking for a fee to apply for these discounts and grants on your behalf. You do not need to pay anyone to apply for you. The process for getting a grant or discount is simple and where we can award the discount or the grant automatically we will, and we will let you know. If we need further information we will get in touch with you. If you have any questions you can contact us on 01553 616200.

Grants

There is grant money available to qualifying businesses. The grants are outlined below. Please note that you can only qualify for either the Small Business Grant or the Retail Hospitality and Leisure Grant, not both. If you qualify for Small Business Grant or the Retail, Hospitality and Leisure Grant, you cannot also claim the Discretionary Grant.

Discretionary grants

The government had announced further measures to assist businesses where the Small Business Grant and Retail, Hospitality and Leisure Grant are not available to them. They were allowing local authorities to draw up policies to pay business grants in certain circumstances to businesses in their area affected by the COVID-19 outbreak.

Round 2 of the Discretionary Grant applications has now closed.

Small Business Grant

There is a £10,000 grant for qualifying small businesses in receipt of small business rate relief or rural rate relief. 

Retail, Hospitality and Leisure Grant

There is additional grant money available for businesses who qualify for the Expanded Retail Discount.

Qualifying businesses with a rateable value up to £15,000 will receive £10,000.

Qualifying businesses with a rateable value between £15,001 and £50,999 will receive £25,000.

The Small Business Grant and Retail, Hospitality and Leisure Grant will close on 28 August 2020.

Apply for a grant

To check whether you could qualify for the grant, please use the eligibility checker below, then complete the short form to verify your details which will be available if you appear to qualify.

Grant payments will show on your bank statement as 'NDR Grant' followed by your Business Rates account reference.

If you have completed a form but not provided evidence of your bank details, or if we need further information we will not be able to process your claim. We will contact you instead.

If you need to provide evidence of your bank details please use our MyRevenues online service. If you do not already have an account you will need to set one up. Alternatively you can email evidence to brates_KL@west-norfolk.gov.uk. You must use the word 'Account' followed by your business rates account reference number in the subject field in order for your request to be dealt with promptly.

Business rates relief

Some of the business rate reliefs have been extended as follows:

Expanded Retail Discount

The current retail discount has been expanded for 2020/2021 to include all retail, hospitality and leisure businesses.

We have updated the business rates accounts for all qualifying ratepayers and updated bills have been sent.

Day Nursery Discount

There is a new Day Nursery Discount for 2020/2021 for non-local authority Day Nurseries who are Ofsted registered.

We have updated the business rates accounts for all qualifying ratepayers and revised bills have been sent.

Other help and support

The Government are regularly reviewing the measures they've put in place. Any new government announcements will be updated here as we get them.