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Service disruption

They'll be disruption to our normal service over the weekend

Essential maintenance 

We're performing essential maintenance over the weekend. We'll start our work at 11:00pm on Saturday 3 February. We expect it to take approximately 12 hours.

During our work, the following will be unavailable:

  • Public Access (our planning system)
  • our council and democracy system 
  • personalised information on your My Account
  • our benefits change of circumstances form (this will stop working at midday on Saturday 3 February)
  • our parking and parking permits system

Reporting a benefit change during the downtime

If you're on Housing Benefit and/or Council Tax Support and need to report a change, you can still do so. During the downtime, please email us with the date and details of the change.

Thank you for your patience.