Message about use of cookies

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use


Council Tax single person discount review

Information on the council's annual review for those who are receiving a single person discount on their Council Tax bill

The review process

Every year we review the entitlement of people who receive a single person discount on their Council Tax bill. This ensures that everyone who is entitled to receive the discount receives it, and that everyone is paying their fair share.

This year we are using a company called NEC Software Solutions UK Ltd to help do this. Together, we are writing to customers in receipt of the discount whose circumstances may have changed to check how many adults are currently living in the property.

If you receive this letter you must respond to confirm who lives in your home. You can do this in one of three ways:

  1. visit the link in the letter
  2. call the number provided
  3. fill in the form that backs on to the letter and send it to the address given in the letter. (If you return it by post you will need to pay postage.)

If you do not provide this information, the discount may be removed.

If you have an enquiry about the letter, please call 01553 393059.