Message about use of cookies

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use

Dismiss

Waste and recycling collections

Waste and recycling lorries

Published: Friday, 8th January 2021

As residents continue to dispose of their festive waste and begin another lockdown they’re being reminded to check when their collection will take place and how to deal with extra waste and recycling.

Cllr Stuart Dark MBE, Cabinet Member for Environmental Services and Public Protection said: “We know it’s a busy time of year for collections due to the amount of household rubbish generated in the holiday season but this year that has been compounded by the current ‘lockdown’ to protect people from Covid-19 as generally more people at home means more domestic waste and we ask that you dispose of it responsibly.

“Please check when your bins will be collected online at west-norfolk.gov.uk/yourbins and ensure that you have put your bin out by 7am on the day of collection.

"You can put additional recycling in any clear bag and put it out with your green recycling bin for collection.

“Additional black bin waste can be put out for collection with your black bin but must be in a bin bag secured with an official red tag. These can be purchased at west-norfolk.gov.uk/redtag for £1.90 each plus £2.00 postage per order.

"Our waste and recycling crews appreciate all the support residents have shown them as they have continued to operate throughout the pandemic. It is disappointing that food waste collections remain suspended due to Covid restrictions on the number of people in the collection vehicles. As I’m sure you’ll understand, we want to keep our collection crews safe. Please, for now, keep placing food waste in your black bin.

“Remember you can also dispose of any excess waste by taking it to household waste recycling centres which are still open – check norfolk.gov.uk for opening times and locations.

“Please do not consider fly-tipping your rubbish, it’s illegal and will be investigated. Over the last few years we've worked towards reducing the number of cases of waste dumped illegally but I’ll be pleased when the figure is zero. It’s a blight on our area and to remove, investigate and dispose of it costs taxpayers money.

“The householder duty of care means everyone has responsibility for disposing of their waste legally and failure to do so could result in an unlimited fine. This is premeditated anti-social behaviour which undermines everyone else’s efforts and desire to live, work and play in nice surroundings.”

People can avoid a fine by following the SCRAP code:

  • Suspect ALL waste carriers
  • Check with the Environment Agency on 03708 506 506 that the provider taking the waste away is licensed
  • Refuse unexpected offers to have waste taken away
  • Ask what will happen to the waste
  • Paperwork should be obtained – a waste transfer note or at least get a full receipt

For more information about the campaign, fly-tipping and legal ways to get rid of unwanted items, visit: norfolkrecycles.com/scrapflytipping

To report that your bin has not been emptied, please visit west-norfolk.gov.uk/missedbins

Also see