Safer Neighbourhood Action Panels

What is a SNAP?


SNAPs are Safer Neighbourhood Action Panels (SNAPs), a public meeting held jointly by the police, borough council and West Norfolk Partnership, to listen to and work to address local concerns.


When are they held?


Each of West Norfolk’s nine neighbourhoods will have a two-hour SNAP meeting every two months, held at a community venue within the neighbourhood.


Who will be there?


SNAP meetings are chaired by a local councillor and the panel will be made up of a police representative, either an Inspector or Sergeant from the local Safer Neighbourhood Team; a council representative, usually an Environmental Health Officer; and a representative from the West Norfolk Partnership.


Other key local agencies which provide a service in the community may also sit on the panel, including neighbourhood managers, housing, health and education officials or voluntary organisations.


Police Community Support Officers (PCSOs) will also be available should anyone wish to speak privately to an officer.


What issues can I raise at a SNAP meeting?


SNAP meetings are your chance to raise or report any local issues or concerns directly to the local agencies that can help address them.


The issues can range from crime or suspected crime in your street or community to issues of anti-social behaviour that may be affecting you or other nearby households.


The meetings can also be used to identify any perceived lack of provision in your community.


What happens next?


Any issues you raise will be recorded and agreement reached on how it can be addressed. It may be easily addressed by one or more of the agencies present or they will work with another local agency with responsibility for that issue. 


If it is a common concern, a long-term issue or one which requires a more complex response, the panel may agree to make this a local ‘priority’. That is, agencies will focus on addressing this issue as a priority over others for the next eight weeks. Each SNAP meeting can agree up to three local priorities.


Any relevant issues raised or which have emerged outside of the meeting will also be considered.  The work carried out to resolve the issue will be reported back at the next meeting.


I can’t get to a SNAP, what can I do?


You can report any concerns or issues you have directly to the council representatives, a community group, neighbourhood manager, housing officer or the Police. These issues will all be fed into the priority-setting process.


Contact the following neighbourhood officers for your local SNAP queries:


Nikki Read

Telephone - 01553 616411

E-mail -

Hunstanton & Burnham

South & West Lynn

The Woottons


Sue Payne

Tel - 01553 616554

Email -

Kings Lynn North


Downham Market


Sharon Ludford 

Tel - 01553 616655

Email -

Dersingham & Gayton

Gaywood, Fairstead & Reffley




Last updated: 24 April 2014
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