council services

Parking Fines (Penalty Charge Notices)

Parking Fines (Penalty Charge Notices)

From 7 November 2011 the Borough Council of King's Lynn & West Norfolk is working as part of the Norfolk Parking Partnership. This is to aid consistency in the delivery of parking services in the county of Norfolk. The Council's policy and approach to challenges can be found on the Norfolk County Council website

Paying a Penalty Charge Notice

You can pay a Penalty Charge Notice (PCN) using our secure Online Parking System facility.

Appealing a Penalty Charge Notice

If you feel you have been incorrectly issued with a Penalty Charge Notice (PCN), an appeal can be made within 14 days of the issue of the PCN using our Online Parking System.

Please note you will not receive an automated response but we will answer your challenge within 28 days. Please do not make payment if you wish to challenge, the discount period will be extended if your challenge is unsuccessful.

If you have a valid parking ticket please scan and email your parking ticket to parking.operations@west-norfolk.gov.uk together with your reason for the challenge quoting the Penalty Charge Notice (PCN) number. If you do have a valid parking ticket, please do not use the online parking system as it does not accept attachments.

A challenge can also be made in writing and should be sent to:

Parking Operations

PO Box 1149

King's Lynn

Norfolk

PE30 9AH

Please ensure that you quote the Penalty Charge Notice (PCN) number on your challenge.