Important Changes to the Council Tax Support Scheme
The existing Council Tax Support Scheme which helps people on low income to pay their Council Tax is being changed from April 2014 for working age people. This means if you are working age the amount of help you receive may be reduced from April 2014.
The changes will not affect you if you are in one of the following groups:
• You are Pension Age
You are in one of the following Protected Groups:
• You have at least one child under the age of 5 in your household
• You receive the Disability Premium or Child Disability Premium when we calculate your weekly income allowance
• You receive the Support Component of Employment Support Allowance
• You receive or have underlying entitlement to Carer’s Allowance
The Council has a responsibility to ensure
that payments of Council Tax Support and Housing Benefits are
only made to those who are entitled to receive them. The
Council has a Fraud section to prevent and detect fraudulent
Benefit fraud is a criminal
offence involving false claims for Benefits such as Housing Benefit
and Income Support.
If you suspect that someone is
committing Benefit Fraud you can complete our
online fraud form
, please complete as much of this
form as you can.
The information you provide will be
treated as strictly confidential and although you can remain
anonymous and not provide us with your name and address, if you do
these details will remain confidential.
If you would prefer to report a
suspected fraud by phone, please call our confidential Anti-Fraud
Benefits Hotline on:
CONFIDENTIAL FREEPHONE FRAUD HOTLINE: 0800 281
This is a free service staffed during Council
opening hours. An answer machine is also available
to take calls received out of office hours.
Alternatively you can write to us at:
Audit and Fraud Department
Borough Council of Kings Lynn and West Norfolk
PO Box 26
You can also email the team at email@example.com
Council Tax Support and Housing Benefit
"Working and claiming" fraud usually involves claimants who
are in receipt of Council Tax Support or Housing Benefit on the
basis of entitlement to Job Seekers Allowance or Income Support,
but who are in fact working.
Any cases that arise in these circumstances will usually
involve a joint investigation involving the Council and the
Department of Works and Pensions.
Non-disclosure of Property or Capital
This fraud is where a claimant fails to declare either savings
or capital or the ownership of another property or land elsewhere
(for which they may be receiving rent).
Non-disclosure of Income
This is where the claimant fails to declare all of their income,
knowing or intending that non-declaration will increase their
Non-disclosure of Partner (Living Together as Husband
This fraud usually involves a claimant on Income Support or Job
Seekers Allowance failing to declare the presence of a partner who
is working, knowing that this would affect their entitlement.
Non-declaration of Non-dependants or
A claimant is fraudulent if they fail to declare the presence
of other adults living in the property, in order to preserve or
increase entitlement to benefit.
False claims by Homeowners
This is where the owner of a property falsely states that he or she
is paying rent to occupy what is, in fact, his or her own property,
usually inventing a fictitious landlord to do so.
Failing to Declare Change of
Where a claimant fails to declare that he or she has moved, but
continues to accept payments of Housing Benefit for their previous
address, they are committing a fraud.
False Address Fraud
This fraud may occur where a person is claiming for an address at
which he or she is not in fact living. This type of offence may
occur with the collusion of the landlord or other tenants.
This is where a landlord continues to receive benefit paid directly
to him or her for a period after which he or she is aware that the
claimant has vacated the premises. Where the landlord has access to
more than one property, there is the potential to move tenants
around without informing the Local Authority.
There are many ways in which landlords and managing
agents can defraud the benefit system, particularly in areas where
there is a large proportion of multiple occupation houses and there
are many seasonal workers looking for short-term lets
Failure to notify a Change
of Circumstances Form
(pdf 49Kb). must have been
carried out deliberately. There must be evidence of dishonest
intent, not inadvertence, lack of understanding, or negligence on
the part of the claimant.