Privacy and Cookie Policy

This Council complies with the principles stated in the Data Protection Act 1998. It will endeavour to ensure all information held about individuals is current and accurate.

Should you have any queries on information that you believe we hold about you please contact:

Data Protection Officer
Borough Council of King's Lynn & West Norfolk
King's Court
Chapel Street
King's Lynn
Norfolk
PE30 1EX

Tel: 01553 616512

Fax: 01553 616728

E-Mail: foi@west-norfolk.gov.uk

In the event that you do not receive the response you require, you can contact the Information Commissioner at:

Wycliffe House

Water Lane

Wilmslow

Cheshire

KS9 5AF

Information Commissioner's Office website

Use of Cookies

A cookie is a small piece of text stored on your computer, phone or whatever you use to surf the Internet. Cookies have many uses, but fundamentally they are used to store information about your visit to our website.

We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

We use two types of cookies on our website:

Session cookies - These are deleted after each visit.
Persistent cookies - These remain in place after your visit.

EU Cookie directive

From 26 May 2011 a new European Union directive required all websites to gain the consent of our users to download cookies on to their machines. On 24 May 2012, the Information Commissioner’s Office (ICO) released new guidance which said that a website can operate with cookies through ‘implied consent.’

Implied Consent

There are various methods available to use to gain users consent but we consider these solutions as obtrusive. We want our users to find information and services quickly, and following the ICO’s May 2012 release, we have taken the decision to promote how we use cookies on our website and provide you with enough information to control your own settings.

Implied consent means that by using our website, you agree to cookies being set. If users want to disable cookies, this policy talks you through how to do this.

How to Disable Cookies

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options.

Cookies in use on our website

We use the following cookies on our website:

Cookie	Name	Type	Purpose
ASP.NET_SessionID	SiteImprove	Session	When you navigate to the site, the server establishes a unique session for you that lasts for the duration of your visit. For each session, ASP.NET maintains session state information where applications can store user specific information. The cookie itself contains no personal information.
nmstat	SiteImprove	Persistent	This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the website. The cookie itself contains no personal information.
VISITOR_INFO1_LIVE	YouTube	Persistent	Unique identifier given to allow tracking of YouTube video views. The cookie itself contains no personal information.
SNID	Google	Persistent	Unique identifier given to allow tracking of Google Map views. The cookie itself contains no personal information.
JSESSIONID	Planning Search	Session	This allows you to search all planning applications in the borough. Without this cookie the planning search facility would not function correctly. The cookie itself contains no personal information.
mylocation	Find my Nearest	Persistent	This allows us to present tailored information based upon your specified location in Find my Nearest (for example, your councillor, nearby planning applications). This cookie contains postcode, selected address, UPRN (unique property reference number), USRN (unique street reference number), ward, parish, longitude and latitude. The cookie expires after 30 days.

Under your browser settings you can also delete individual cookies or any cookies that your browser has stored.

You can find more information on how to delete and control cookies at http://www.aboutcookies.org

If you set your browser to refuse cookies, please be aware that there may be functionality on this and other websites that may not work.

Use of IP addresses

When we collect IP addresses it is only for system administration and to monitor the use of our site. Our IP link does not provide personal identification and so your use of our site will remain anonymous.

Last updated: 18 January 2013