Contact Us

We want to make access to our services as easy as possible for our customers. The information below details the various ways to contact us, our current opening times and office locations.

 

Twitter

 

Follow @WestNorfolkBC to send us tweets and receive live updates on a range of services

 

Community Information Points

 

There are a number of Community Information Points located in rural areas where council services can be accessed via the Internet.

 

Telephone

 

Contact our Council Information Centre on 01553 616200

 

Our telephone opening hours are:

 

Day Opening Hours
Monday: 8.45am - 5.15pm
Tuesday: 8.45am - 5.15pm
Wednesday: 8.45am - 5.15pm
Thursday:  8.45am - 5.15pm
Friday: 8.45am - 4.45pm

 

Our fax number is 01553 691663

 

Out of hours emergencies

 

For emergencies outside normal office hours, including weekends and public holidays, please use our Out of Hours Emergency number: 01553 616601

 

Email

 

For all enquires please email us on contact@west-norfolk.gov.uk

 

Online form

 

Use the online electronic form: General Enquiry eForm

 

Once you have submitted the form, we aim to respond within 24 hours. If you include your email address, you will also receive an automated email confirming the same details.

 

Appointments

 

If you cannot resolve your enquiry online please call us to see if we can book an appointment for you.

 

Office opening hours

 

There are Council Information Centres in King's Lynn, Hunstanton, and Downham Market. Please check below for the opening times of each office.

 

At any of our Council Information Centres you can:

  • Get advice and information
  • Get help to access a council service online
  • Make a payment for council services online

King's Lynn office opening times

 

Day Opening Hours
Monday: 8.45am - 5.15pm
Tuesday: 8.45am - 5.15pm
Wednesday: 9.30am - 5.15pm
Thursday:  8.45am - 5.15pm
Friday: 8.45am - 4.45pm

 

Hunstanton office opening times

 

Day Opening Hours
Tuesday: 9.00am - 5.00pm
Thursday: 9.00am - 5.00pm

 

Downham Market office opening times

 

Day Opening Hours
Monday: 9.00am - 5.00pm
Friday: 9.00am - 4.45pm

 

Please note the Hunstanton and Downham Market offices are closed for lunch between 1.00pm - 2.00pm.

 

In writing

 

Borough Council of King's Lynn & West Norfolk

Kings Court

Chapel Street

King's Lynn

Norfolk

PE30 1EX

 

DX 57825 King's Lynn

 

Last updated: 24 March 2016
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